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FAQ

What currency are the prices do I see in the site?

We process all orders in GBP. While your cart is currently displayed in local currency for your conformance you will checkout using GBP at the most current exchange rate.

I just placed an order, when will it ship?

We try our best to ship items as fast as we can. Orders are processed and shipped in 1-3 business days from the purchase date, depending on product availability. Once the order is shipped you will receive a notification email containing courier details and tracking number. The orders are then delivered within approximately 10-12 business days

Do you ship all over the world?

Yes, we ship our products worldwide.

Do you have a refund policy?

We try our best to give best service to our customers and to solve their problems that customers might encounter or want to return the product, for this purpose check our Refund Policy. 

What's the status of my order?

You can keep track of your product when you get tracking information.

How can I contact you for further queries?

Please send us an email to saniplexsolutions@gmail.com and we will be happy to assist you in any way we can. 

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